What they do is take your order for COD. Most places will not allow you to open the package until it is paid for.
They send you the wrong or defective watch, mine had no second hand. You call and tell them of the problem and they are very nice. They tell you how this almost never happens and assures you that if you return it the will send a new one right out.
They now have your money and merchandise and your calls will go unanswered.
Notice how you can't leave feedback on their site only read it? My wife was taken for $840.00. Despicable lot they are.